Frequently Asked Questions

Find answers to common questions about Prepress. Can't find what you're looking for? Contact us.

Product & Features

How does the AI analysis work? +

What file formats do you support? +

Can I customize the cost model? +

How accurate are the quotes? +

What happens if the AI gets something wrong? +

Can I change plans mid-month? +

What happens if I exceed my quote limit? +

Can I cancel anytime? +

Do you offer annual discounts? +

Will this replace my existing MIS? +

What if I'm already using Pace, PrintSmith Vision, or another MIS? +

Do you work with web-to-print platforms? +

How long does setup take? +

Do you provide technical support? +

Where is my data stored? +

Is my data secure? +

What happens to my data if I cancel? +

Do you own the rights to my files? +

Can I restrict user access? +

Who is Prepress built for? +

Do you offer training? +

How do I get support? +

Do you have a reseller or partner program? +

Can I see a demo before signing up? +

Our team is here to help. Schedule a demo, or reach out directly.